SOP Writing
Black Point Bookkeeping creates Standard Operating Procedures for small businesses in Central Mass.
If your business is suffering from turnover or tasks seem to take longer than they should, upping your SOP game is a low-cost strategy to improve Employee Experience and Efficiency.
SOPs are a great way to fine-tune your processes, reinforce training, and demonstrate to employees that you care about their safety and work quality. It is a great way to improve Customer Experience and Compliance, too, and all of that feeds your Cash Flow.
SOP creation requires a time investment, and it is one of the best ROIs you will ever get. The entire process becomes much easier when you:
Identify the key elements (below)
Decide on organization and distribution methods
Create your SOP Template
If you don't have the time, we can create SOPs for you. We can even create a SOP for your SOPs! 😀
If you need help with SOP creation, organization, and distribution, contact us for a free quote.
Key Elements of Effective SOPs
Title
Table of Contents
Procedure or Process Details
Purpose of Work
Definitions
Personnel Qualifications
Regulations
Safety Considerations
Equipment Interfaces
Technology Interfaces
Sequential Procedures
Bullet Points
Diagrams, Flowcharts
Photos, Videos
Resources
Links to Other Relevant SOPs
When to Ask for Help
Quality Control Procedure
Before you start creating and implementing your SOPs, consider:
How will you organize and store your documents?
How will you manage revisions to be sure everyone has the most current SOP?
How will you share and distribute SOPs and revisions?